Companies operating in a changing market environment are increasingly asking themselves: how can we improve cooperation with customers, suppliers and business partners without incurring high costs and extending IT implementation times?
Traditional IT projects can be complex and time-consuming, and their outcomes often fail to meet expectations. That is why companies are seeking solutions that enable them to open up their ERP systems to external stakeholders in a simple, fast, and flexible manner – without the need for coding and lengthy projects.
The new ERP philosophy – openness and simplicity
In the modern digital economy, ERP systems can no longer be closed tools operated exclusively by employees within an organisation. In the digital economy era, they are evolving into open collaboration platforms that engage the entire business environment, including customers, suppliers, service providers, trading partners, and external institutions. This development aligns with the global trend of streamlining processes and expediting access to information. As Eyal Catz, Vice President of Business Development at Priority Software, notes: “Portal Generator is an idea to take ERP processes outside the office – to customers, suppliers, partners, and anyone who is not an ERP user. The key was simplification, while maintaining the system’s full business logic.” In practice, this means that the system is no longer perceived as a complex internal database, but rather as a tool that enables transparent, two-way communication and opens up the company. This enables companies to respond more quickly to market needs, build stronger relationships with partners, and provide consistent user experiences — all without the need for costly and time-consuming IT projects.
What sets the Generator Portal apart
What makes Portal Generator stand out from traditional solutions is its combination of ease of use with the full business logic of an ERP system. Users can create a portal tailored to their needs in just a few minutes, without any programming knowledge. Interface customisation – from colours and logos to graphic layout – allows you to maintain consistency with your company’s visual identity, and the available view templates, such as KPI dashboards, drag-and-drop calendars and B2B e-commerce, speed up the configuration process. The portal is fully responsive, making it suitable for computers, tablets, smartphones and large screens. Importantly, its implementation does not require lengthy projects – with just a few clicks, you can define access for customers or suppliers while maintaining the highest level of security. It is a solution that combines modern technology with business efficiency, allowing companies to quickly open up to digital collaboration with their environment.
Examples of applications
The practical applications of Portal Generator are extremely broad and include both standard business processes and solutions dedicated to specific industries. Commercial companies can create B2B portals that enable online ordering, transaction history viewing, and invoice downloading without the need to involve customer service. Service companies, on the other hand, are increasingly implementing service portals where customers can report faults themselves, monitor the status of their cases and receive notifications about progress. Portals for suppliers are equally practical – partners can enter delivery dates, update documents and send information about changes in logistics. Importantly, the solution also works well in niche industry applications, such as education, where schools can use systems to order meals or monitor schedules. Such a wide range of functionalities shows that Portal Generator is a universal tool that truly supports automation and reduces the workload of operational staff.
Measurable business outcomes
Implementing Portal Generator not only improves user convenience, but also delivers real business results. Companies gain greater reach and visibility in the market as customers and suppliers can access the services at any time and from anywhere. Process automation significantly reduces operating costs, as many activities that previously required employee intervention are now carried out independently by portal users. Flexibility is also important – changes to the interface or access can be made immediately without involving the IT team or incurring additional costs. Consequently, companies can increase their operational efficiency and improve customer, partner and supplier satisfaction, thereby building lasting business relationships.
Directions for development and innovation using AIAI
The development of Portal Generator does not stop at its current functionalities. Priority Software has announced that it will implement artificial intelligence-based mechanisms to further simplify the creation and management of portals. Soon, simply issuing a voice or text command will be enough for the system to automatically generate a tailored interface for specific business needs – for example, ‘create a B2B portal with sales reports and warehouse data’. This approach will reduce implementation time to a minimum and increase the innovation and competitiveness of companies using ERP. In practice, this means that companies will be able to respond to market changes in real time by creating new tools for customers and suppliers without the need for extra IT resources. Integration with AI is becoming the foundation of future competitive advantages in the digital economy.
